Privacy Policy
Thank you for choosing to use the services of RUSH DIGITAL, S.R.L. ("Company," "we," "us," or "our"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our Services. If you do not agree with any part of this Policy, please discontinue use of the Services.
1. Information We Collect
Contact Data: name, email address, phone number, mailing or shipping address.
Account Credentials: username, password, or other login details.
Payment Data: payment card details or cryptocurrency wallet addresses (processed by third-party payment providers; we do not store full card numbers).
Shipping Data: information needed to deliver physical items that you redeem.
Communications: any information you send to us via support tickets, chat, or surveys.
Device/Usage Data: IP address, browser type, operating system, device identifiers, pages viewed, links clicked, date/time stamps.
Analytics Data: cookies and similar technologies gather information about how you interact with the Site.
Approximate Location: derived from your IP address for fraud prevention and content localization.
Third-Party Logins: profile data from providers such as Google, Facebook, or Steam if you connect those accounts.
Marketing or Partners: lead information from affiliates or ad networks.
Public Databases: identity or age-verification data if required for compliance.
2. How We Use Your Information
Provide and Operate the Services, create and manage your account, process payments, and deliver items.
Verify Age and Prevent Fraud through identity checks and monitoring of account activity.
Improve and Personalize the Services, troubleshoot, analyze performance, and customize content.
Communicate with you regarding transactions, updates, security alerts, and promotional messages (you may opt out of marketing communications).
Run Contests and Promotions and notify winners.
Ensure Security and investigate or prevent cheating, fraud, or other misuse.
Comply with Legal Obligations such as recordkeeping and responding to lawful requests.
Conduct Research and Analytics to understand usage trends and develop new features.
3. How We Share Information
We may share your information:
With Service Providers (payment processors, hosting, analytics, shipping) bound by confidentiality.
Within Our Corporate Group if applicable for internal business purposes.
In Business Transfers such as mergers or acquisitions.
For Legal Reasons to comply with law, protect rights, or respond to emergencies.
With Your Consent when you agree to additional sharing.
In Aggregated or De-Identified Form that cannot reasonably identify you. We do not sell your personal information.
4. Cookies and Tracking Technologies
We and our partners use cookies, pixels, and similar technologies to operate the Site, remember preferences, analyze performance, and deliver relevant ads. You can control cookies via browser settings and as described in our Cookies Policy.
5. Data Security
We implement appropriate technical and organizational safeguards (encryption, access controls, firewalls). However, no internet transmission or storage system is completely secure.
6. Data Retention
We retain personal information only as long as necessary to fulfil the purposes outlined or as required by law. When no longer needed, we will delete or anonymize data.
7. International Transfers
Your information may be processed in countries other than your own. We use appropriate safeguards, such as standard contractual clauses, to protect transferred data.
8. Children’s Privacy
Our Services are not intended for individuals under 18. We do not knowingly collect data from minors.
9. Your Privacy Rights
Depending on your jurisdiction, you may have rights to: access, correct, delete, restrict, or object to processing of your personal data; data portability; and withdraw consent. Contact us to exercise these rights.
10. Third-Party Websites
Our Site may link to external sites. We are not responsible for their privacy practices. Review third-party privacy notices before providing data.
11. Do-Not-Track Signals
We currently do not respond to browser DNT signals.
12. Changes to this Privacy Policy
We may update this Policy periodically. Material changes will be communicated via the Site or email. Continued use after changes constitutes acceptance.
13. Contact Us
Email: support@packrush.com
Address: Edificio Alvmar, Oficina 101, Calle 37 y Avenida 3, Bairro Dent, San Pedro, Montes De Oca, San José, Costa Rica